Terms of Service
Last updated: July 15, 2025
Please read these Terms of Service ("Terms") carefully before using any of the services, websites, or applications (collectively, the "Services") provided by Suppple ("we", "us", or "our").
1. Agreement to Terms
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
2. Services Description
Suppple provides various AI infrastructure, data center, and connectivity solutions, including but not limited to:
- AI-powered software products and services
- Data center hosting and management
- Network connectivity solutions
- Cloud computing services
- API access to our technology stack
- Professional services related to the above
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
3. Eligibility
You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms.
If you are using the Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind such entity to these Terms.
4. User Accounts
Some of our Services may require you to create an account. When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to protect your account credentials.
5. User Content
Our Services may allow you to upload, submit, store, send, or receive content ("User Content"). You retain ownership of any intellectual property rights that you hold in that User Content.
By uploading, submitting, storing, sending, or receiving User Content through our Services, you grant us a worldwide, royalty-free, non-exclusive license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, and distribute such User Content. This license is for the limited purpose of operating, promoting, and improving our Services, and to develop new ones.
6. Acceptable Use
You agree not to use the Services to:
- Violate any applicable laws or regulations
- Infringe the intellectual property rights of others
- Send unsolicited communications, promotions, or advertisements
- Impersonate another person or entity
- Interfere with the operation of the Services
- Access the Services through automated means, except as permitted by us
- Introduce viruses, malware, or other harmful code
- Collect or harvest user data without permission
- Use the Services for any illegal or unauthorized purpose
- Generate or distribute content that is harmful, offensive, or otherwise objectionable
7. AI and Machine Learning
Our Services may utilize artificial intelligence and machine learning technologies. By using these Services, you acknowledge that:
- AI outputs may not always be accurate, complete, or appropriate
- User Content may be processed by our AI systems to improve our Services
- You are responsible for reviewing and verifying any AI-generated content before using it
- We do not guarantee the availability, accuracy, or quality of AI-generated outputs
8. Intellectual Property
Unless otherwise indicated, the Services and all content, features, and functionality therein are owned by us, our licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not use, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any materials from our Services, except as follows:
- Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials
- You may store files that are automatically cached by your web browser for display enhancement purposes
- You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution
- If we provide social media features with certain content, you may take such actions as are enabled by such features
9. Fees and Payment
Some of our Services require payment. By using these Services, you agree to pay all fees and charges associated with your account on a timely basis. All fees are exclusive of taxes unless stated otherwise.
We reserve the right to change our fees at any time upon notice. If you do not agree with a fee change, you must stop using the paid Services before the changes take effect.
10. Termination
We may terminate or suspend your access to all or part of the Services, with or without notice, for any conduct that we, in our sole discretion, believe violates these Terms or is harmful to other users of the Services, us, or third parties, or for any other reason.
Upon termination, your right to use the Services will cease immediately, and you must cease all use of the Services and delete any copies of materials obtained from the Services.
11. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
12. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.
13. Indemnification
You agree to defend, indemnify, and hold harmless us and our affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
15. Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of any material changes through the Services or via email. Your continued use of the Services after such modifications will constitute your acknowledgment and acceptance of the modified Terms.
17. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@suppple.co.uk
Address: 128 City Rd, London EC1V 2NX, UK
Legal Department: +44 20 1234 5678
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